Ahangama, Sri Lanka | Full-Time | Sales + Admin Support
Join a creative, fast-paced jewellery studio and grow your skills in sales, admin, and customer experience.
Location: Ahangama, Sri Lanka
Position: Junior Sales & Admin Assistant (Full-time)
We’re looking for a dependable, proactive Junior Sales & Admin Assistant to support our growing team at Olive Yu. This is a hands-on role for someone who’s organised, confident communicating in English, and excited to be part of a creative small business.
It’s more than just a shop assistant job — you'll be jumping between customer service, admin tasks, and back-of-house operations. If you're someone who takes initiative, asks questions, and wants to learn, we’ll give you the tools and training to grow.
Job Information
Our signature product.
About the Role
You’ll work closely with our senior team to make sure the shop runs smoothly — from helping customers in-store to replying to DMs, labelling stock, and assisting with bookings. You’ll also support events, product shoots, and occasionally help out at our Hiriketiya pop-up.
We’ll provide training in jewellery, sales, and customer service — but only if you’re committed to showing up, learning fast, and being part of the team.
Key Responsibilities
Key Responsibilities
Customer Support
- Greet and assist customers warmly and professionally
- Help explain basic product details to customers in English
- Assist the Senior Sales Lead on the floor during busy times
Offer care instructions and help with packaging
Admin & Operations
- Reply to WhatsApp and Instagram messages professionally
- Support workshop bookings and help keep records organised
Assist with product labelling, stock lists, and printing documents - Use Google Sheets, basic emails, and other systems to support store functions
- Keep the showroom tidy and well-stocked
Flexibility & Support
- Travel to Hiriketiya if needed to support the team there
- Help with events, photography days, or extra weekend hours during peak seasons
- Support the jewellery and marketing teams with small errands or admin tasks
Who We’re Looking For
- Minimum 2 years of work experience in any field (retail, admin, hospitality, or customer service)
- Basic English skills (spoken and written) – must be confident communicating with international customers
- Basic computer skills – able to type, use Google Sheets, email, and WhatsApp confidently
- Well-presented, polite, and friendly
- Organised, punctual, and takes initiative
- Willing to learn and open to training
- Able to work in Ahangama full time, and travel to Hiriketiya if needed
What You’ll Get
- A respectful, supportive workplace in a beautiful store environment
Comprehensive training in sales, jewellery, and customer service - Opportunity to grow into more senior roles
- Staff bonuses and performance-based incentives
If you’re organised, confident, and ready to learn, this could be the perfect stepping stone into the world of design, retail, and creativity.